DEFIANCE COUNTY
911 CENTER

The 911 Center for Defiance County was built onto the Defiance County Sheriff's Office in 1996. It is funded entirely through a local tax levy.  The 911 Center is the central point for emergency services throughout Defiance County dispatching for the Sheriff's Office, Defiance and Hicksville Police Departments, and 11 fire departments.

Our mission is to answer all 9-1-1 and non-emergency calls with professionalism, integrity and compassion while efficiently dispatching police, fire and emergency medical services.  Customer service is essential to our success. Our goal is to treat each caller with empathy and respect.  Our dedicated and highly trained professionals are certified to offer life-saving medical instructions in addition to providing accurate public safety information.

The 911 Center is staffed by one director, 10 full-time, and 1 part-time dispatchers. Oversight of the Center is provided by the 911 board, made up of local agency heads.

To Apply at the 911 Center Click Here

For questions or comments regarding 911 services in Defiance County contact: Matt Hanenkrath, Director at 419-784-1155.


Matt Hanenkrath
911 Director


Lori Hanenkrath
Communications Officer



LeAnn McClure
Communications Officer




Kristina Booth
Communications Officer





Julie Levell
Communications Officer


Sierra Kennedy
Communications Officer


Nicole Mayes
Communications Officer


Kelsea Burns
Communications Officer