Defiance County Sheriff Star

Douglas J. Engel, Sheriff

911 Center

The 911 Center for Defiance County was built onto the Defiance County Sheriff's Office in 1996. It is funded entirely through a local tax levy. The 911 Center is the central point for emergency services throughout Defiance County dispatching for the Sheriff's Office, Defiance and Hicksville Police Departments, and 11 fire departments.

Our mission is to answer all 9-1-1 and non-emergency calls with professionalism, integrity and compassion while efficiently dispatching police, fire and emergency medical services. Customer service is essential to our success. Our goal is to treat each caller with empathy and respect. Our dedicated and highly trained professionals are certified to offer life-saving medical instructions in addition to providing accurate public safety information.

The 911 Center is staffed by one director, 10 full-time, and 1 part-time dispatchers. Oversight of the Center is provided by the 911 board, made up of local agency heads.

Apply at the 911 Center

For questions or comments regarding 911 services in Defiance County contact: Matt Hanenkrath, Director at 419-784-1155.

911 Director
Matt Hanenkrath

Communications Officer
Lori Hanenkrath

Communications Officer
Kristina Booth

Communications Officer
Sierra Kennedy

Communications Officer
Nicole Mayes

Communications Officer
Kelsea Burns

Communications Officer
Donovan Ziegler

Communications Officer
Jake Hardy

Communications Officer
Rachel Thompson